Reporting maintenance & repairs
Need maintenance or repairs at your property?
1) Please take a clear photo and send this through our tenant mobile app
Need to download the app? See details below.
2) Include as many details as possible, where relevant the make and model, and how the issue occurred
3) If the matter is urgent, please text/call your property manager in addition to the above.
If you're unsure on your point of contact, please call us on 03 925 8292.
4) Once your request has been received, we work to action general maintenance requests between 1-2 business days
and urgent maintenance within 4x hours (7 days)
Download our tenant mobile app:
Please download the tenant mobile app to lodge your request:
Have questions? Get in touch